GENERAL SHIPPING INFORMATION
All orders scheduled for ground shipping will ship within 1-2 days from the time the order is entered.
Any orders scheduled for Priority shipping (3-Day, 2-Day, and Overnight) submitted prior to 1pm Pacific time, Monday through Friday, will ship the same day. Those orders submitted after 1pm will ship the next business day.
We have found FedEx to be the most reliable method of shipping. We usually ship in 72 hours and FedEx takes about 7 working days to deliver. So please allow up to 2 weeks before calling to trace shipment. Backorders are shipped FedEx Ground. Shipping and handling charges are nonrefundable.
Overseas, please call (805-650-8481) for rates. Air Mail and Priority Mail available at extra charge. Please call.
APO, FPO and regular P.O. Boxes: Sent via Parcel Post (FedEx will not deliver to most P.O. Boxes).
We ship worldwide. Customers pays all shipping, insurance & custom fees for orders outside the USA. Only complete orders will be shipped overseas. No backorders!
Customers must check with their local customs officials to determine the legality of all items ordered. Cold Steel is not responsible for any items seized by customs and will not knowingly make shipments to countries where any items are illegal.
Foreign order and APO, FPO must be payable in US currency drawn on any US bank.
Because of customs restrictions, no sales will be made to residents of Denmark and Australia.
*FedEx will NOT deliver to a P.O. Box
Any orders over $100 (USD) CANNOT be shipped by US Mail. All such orders will have to be
sent by UPS, with the exception of international orders.
PROCESSING AND SHIPPING
FedEx Ground: 2-3 business days processing + 5-7 days shipping
FedEx 3Day Express Saver: 1 business day processing + 3 days shipping
FedEx 2Day Air: 1 business day processing + 2 days shipping
FedEx Next Day Air: 1 business day processing + 1 day shipping
FedEx Home Delivery
USPS Mail: 2-3 business days processing + US Mail Shipping Time
ALASKA & HAWAII:
FedEx 2nd Day Air or U.S. Mail
GUAM & PUERTO RICO:
U.S. Mail ONLY
INTERNATIONAL ORDERS: - ANYWHERE OUTSIDE PUERTO RICO AND OUTSIDE THE USA:
Shipped by U.S. Express Mail Service only. 2 to 6 weeks shipping
MINIMUM ORDER : $150 (USD)
For a listing of dealers in your country please email email@example.com
INTERNATIONAL ORDER SHIPPING CHARGES:
All orders to be delivered outside of the USA (including orders sent to Canada and Mexico) are shipped by USPS Priority International only. International shipping charges can be high, sometimes they exceed the cost of the items being ordered. International orders will show a zero total on the order form because the actual charges are calculated when your order is shipped. Call 805-650-8481 for more information, or email cold steel with questions about foreign shipping costs. Cold Steel is NOT responsible for items seized by customs.