Warranty, Repairs and Returns
What is the warranty on Cold Steel products?
We stand behind our products 100%. We subject them to the highest standards in the industry and strive to make each as perfect as possible. We warrant that this product is free of defects in workmanship and materials. This warranty does not cover normal wear and tear, damage caused by misuse, lack of normal maintenance, or disassembly. Remember, anything can break or fail if subjected to sufficient abuse, so please do not use this product inappropriately. Please use caution when handling Cold Steel products, as they are extremely sharp.
What is Cold Steel's return policy?
When you buy a knife from a dealer, please ask about their return policy, as each store has its own policy.Some may offer a full credit, others may allow you to exchange for an item of equal value. If you are ever dissatisfied with a Cold Steel product because it breaks in normal use or is in some other way defective, please return it to us with a short explanation of what happened. We will be happy to evaluate the situation and resolve the problem. Please contact our customer service team via phone (800-255-4716) or email (email@example.com) if you feel that an item needs to be returned, we will be happy to assist you.